FAQ's

Frequently Asked Questions

How do I choose a fragrance?

Start with the fragrance families — floral, woody, fresh, oriental, citrus, gourmand, spicy or aquatic — or browse by fragrance house. Every product page shows the brand, the bottle size and the concentration as listed for that fragrance, so you can compare before you decide.

Are your fragrances genuine?

Yes. VAYLIR sells genuine designer and niche fragrances. Each product page shows the fragrance house, the product name and the size exactly as listed.

What sizes do fragrances come in?

Sizes vary by fragrance. The available sizes for each fragrance are shown on its product page.

How much is shipping, and how long will my order take?

Shipping options, delivery times and costs are shown at checkout before you pay, based on your delivery address. You will receive tracking details by email once your order is on its way.

Can I return a fragrance?

Yes. If you are not happy with your purchase, you can return unused items in their original condition and packaging within 14 days of delivery for a refund. See our Return & Refund Policy for the full details.

How do I contact VAYLIR?

Email us at vatechvision@gmail.com or send a message through our contact page. Please include your order number if your question is about an order.